
Real Reviews
By Real Residents
Enhance Your Lifestyle
You’ve worked hard, now let us do the work
We know you’ve worked hard, and we know you want to come home to a community that helps you live with simplicity and convenience. Our goal at the Flats Exchange on Erwin is to prove the higher standard of living you expect and deserve. At the end of the day, you’ll take comfort in knowing you’ve found it at The Flats Exchange. Let us prove it.





“This place felt like home the moment I took the virtual tour. The apartments themselves are gorgeous and walking distance to Duke. Its quiet and very new. I love it here.”
-Katherine Lange-
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“Things are holding up well in terms of the maintenance previously performed. That being said, some of the promised amenities like the printer and the coffee machine break down frequently, which is disappointing. All around I am pleased with where I live.”
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“My lease is ending at the end of next month and the leasing team provided comprehensive information on what I need to do before and after moving out.”
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“I absolutely love this apartment! It’s so warm and lovely, and the staff here are incredibly friendly and helpful. They always listen to my questions patiently and provide me with very useful assistance.”
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“I love the flats! other than some interesting problems with trash pickup/management, this place is great. The amenities are great and the staff is extremely nice. Great location and always clean.”
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“Clean and modern living, close to the hospital for those that work there. Close to many restaurants. Amenities are nice and comparable to nearby apartments.”
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“Hot water turning cold in 10 minutes, every apartment has only 40 gallons of boiler but this thing is only happen to me. Maintenance is mean and using my anniversary pen to leave notes for me, of course without my permission he uses my super expensive pen carelessly. After he uses my expensive pen, the tip of the pen tilted.”
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“So far I have really enjoyed living here. The only negative is that the gate was broken for almost 2 weeks at the start of the year but otherwise it has been a great experience!”
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“The Flats is an awesome place to live in Durham. It is in a great location and close to Downtown and Duke University. I would greatly recommend!”
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“The building is new and maintenance is fast. However some management office staffs are not often reachable and some of them dont reply email as well.”
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“The apartment is very nice, quiet and clean. The hallways are regularly cleaned and well-maintained. The study areas are also so nice as a student.”
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“great experience . Enjoy the apartment pretty much. I love the furniture and staff here. The location is the best! Have been living here for one year. I hope the leasing office could be more responsive.”
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“Great amenities, but the coffee machine is not kept up with and every time it runs out of coffee it takes at least a week to be fixed. I would just get a coffee machine instead but I rather free coffee lol”
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“The leasing office recently helped me to access my apartment when I was out of town (with my permission). I appreciate the quick and uncomplicated help!”
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“Moving in was a bit of a hassle, with my room unclean upon move-in with many maintenance requests needed. However, since then, things have been excellent! The maintenence team is incredibly kind and responsive, the neighborhood is very quiet and clean, the location is excellent for proximity to Duke Campus, the staff are more than willing to help.”
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“Living here is great and very close to Duke’s campus and many other restaurants. The parking area is very nice and safe. The gym and lounge is super nice.”
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“The Flats is a great place to live. The location is extremely convenient both to Duke’s campus and downtown. I would definitely recommend living here.”
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“Great this month. The community vibe is unmatched, with friendly neighbors and staff. Modern amenities, spacious units, and a prime location make daily life convenient and enjoyable.”
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“Always clean, great staff and no bugs. Honestly the best apartment near Duke, and probably in Durham. Just a 15 minute walk to campus, which is amazing.”
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“With the start of the new semester, new tenants moved into the apartment complex. Recently, the leasing office reinforced some of the rules around package delivery and trash disposal, which hopefully helps remind everyone, particularly the new tenants, that a clean and safe space depends on the efforts of everyone. Great job, leasing office staff members.”
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“The office staff is super friendly and always helpful. The amenities are great as well. The apartment is super close to Duke’s campus which makes commuting really easy”
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“Many maintenance issues upon moving in — it appeared that they had not even cleaned nor checked the apartment prior to move-in. However, when I notified the maintenance staff of the issues, they fixed them all promptly.”
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“There’s no noise between apartments which I love the most. The free coffee is also a great addittion. Very pleased on my first month living here.”
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“The apartment complex is very clean and the staff is very friendly. I enjoy being close to a few good restaurants and Duke University’s campus.”
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“Apartment complex is in a great location! It is close to restaurants and Duke University’s campus. Would highly recommend living at The Flats.”
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“It is an amazing apartment! I just moved in and I immediately love it. The facilities are so convenient and the staffs are all nice. The safety is good”

Bull City’s Best
2610 Erwin Rd Durham, NC 27705
The Flats Exchange on Erwin places you on the pulse of Durham’s best – at the heart of beautiful, bustling Bull City.
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