2610 Erwin Rd
Durham, NC 27705
(919) 891-8184

Real Reviews
By Real Residents

Enhance Your Lifestyle

You’ve worked hard, now let us do the work

We know you’ve worked hard, and we know you want to come home to a community that helps you live with simplicity and convenience. Our goal at the Flats Exchange on Erwin is to prove the higher standard of living you expect and deserve. At the end of the day, you’ll take comfort in knowing you’ve found it at The Flats Exchange. Let us prove it.

“This place felt like home the moment I took the virtual tour. The apartments themselves are gorgeous and walking distance to Duke. Its quiet and very new. I love it here.”

-Katherine Lange-

  • “Phenomenal, clean apartments with prompt service. The appliances are new and up-to-date. The grounds are well-kept. Only complaint is the cost increased significantly this year.”

    – Daniel T.

  • “I have lived at the Flats while in school for the last 4 years! It has been amazing. The location for Duke students and hospital employees cannot be beat. The apt is very nice, new, and the amenities are great.”

    – Julia I.

  • “Well kept building. Leasing staff are very knowledgeable. Maintenance staff are responsive to requests. Grounds and building are clean and well maintained.”

    – Natasha G.

  • “Clean and spacious apartments. Nice interiors. Expensive. But close location to work is ideal. Relatively quiet. Some issues with residents smoking indoors and stairwells but management attempt to control.”

    – Kasey M.

  • “A new community conveniently located near restaurants, stores, and public transportation. Staff are friendly and helpful, and amenities are high-quality.”

    – Meredith S.

  • “Good experience and value, nice “nature walk” in the middle of the apartment complex, slightly overpriced rent (goes up further later this year)”

    – Rick W.

  • “Management raised rent for second year in a row – at a very high rate. Disappointed in that choice. Also charge monthly “pet rent” but don’t provide any pet services – so not sure what that money goes toward.”

    – Kasey M.

  • “We still love living here, but it’s clear in our re-leasing process that the office is at times inconsistent in providing information. There have also been little attempts to address the security incidences that have happened nearby (outside of just inviting police officers to talk to us). Overall still a good living experience and we will be staying next year.”

    – Danlei Z.

  • “Happy Spring from the Flats Exchange – we are hopeful that the pool will be useable all year long soon. We just renewed our lease, let’s see how our 3rd year at the Flats Exchange will be! :)”

    – Rick W.

  • “I’ve been in the flats now for 8-10 months (I forget exactly how long). It has been a great location as a Duke undergad. I can commute to west campus on foot easily and am just a short drive away from 9th street and downtown Durham. Overall has been a great living experience.”

    – Benjamin R.

  • “A community with great amenities, apartment features, and a convenient location near Duke workplaces, restaurants, and access to public transportation.”

    – Meredith S.

  • “Modern apartments with great customer service. Any service request is answered almost certainly within 24 hours. The location is optimal, walking distance to Duke.”

    – Daniel T.

  • “Maintenance is really quick. The washer broke and they helped us with the flooded apartment within minutes and repaired the washer within a week. There is always someone here to help you.”

    – Malte L.

  • “Management decided to increase rent 200$/month, after price increased previous year. If I had the ability to move; I would. Personally, don’t think it’s worth the price. I still like the apartments and the staff- Rita is always a gem. Just disappointed with the management company.”

    – Kasey M.

  • “I love living at the Flats! The building is very nice and clean. Great gym, amenities, and convenient location. The management is very nice and willing to answer any questions.”

    – Morgan N.

  • “Pretty good experience. Admin is typically quite responsive. Not very proactive in dealing with roads/paths during inclement weather, which can be dangerous”

    – Leonie K.

  • “Very conveniently located to Duke West Campus – greatly sized studios! A perfect place to move to when you are new to Duke and Durham. Access to public transportation.”

    – Saskia H.

  • “I would like to share my appreciation for some of the hard-working staff members of the Flats Exchange Apartment complex. Someone who immediately comes to mind is Charles, who is responsible for maintenance activities. He does a splendid job, particularly considering that he takes care of 200+ apartments all by himself. I wish there were more maintenance workers to avoid back-ups. The same is true with the outside repair business for our gate. It is damaged about once a month or every other month, and at times it takes days to fix it. An open gate causes an unnecessary security risk, particularly in the context of car break-ins throughout the last year. We also wish that the pool was heated as advertised (alternatively, there could be a rent reduction for services not offered). Lastly, during a recent rent renewal, comments about “we would love for you to stay with us” turned into “we are a business” soon after we inquired about the recent rent increase. We did not feel welcomed.”

    – Rick W.

  • “Beautiful window view. Nice amenities. Lately it’s been tough with noise (paper-thin walls/ceiling) it’s very easy to hear the person upstairs walking around”

    – Roxanne R.

  • “This community is relatively new, quiet, and has great amenities and staff. A short walk to Duke University, public transportation, and several nearby restaurants.”

    – Meredith S.

  • “Absolutely love living at the Flats. Can’t imagine living anywhere nicer, cleaner, or more friendly. Amenities are top of the line. Close to work. Maintenance always super fast.”

    – Kasey M.

  • “Everything was as expected. The staff is super friendly and helpful. The building is always clean. The apartments are nicely designed and spacious. The amenities are very useful for exercise, work, studying, etc.”

    – Ghada M.

  • “I have lived here for half a year now and cannot complain. The apartment is clean, spacious and modern. The staff is very accomadating and takes care of any problems quickly. The only downside is the fact that the walls are relatively thin and you will hear your upstairs neighbors when they are too loud.”

    – Malte L.

  • “Happy New Year to the fantastic leasing office team. I am excited to see what 2022 brings, I would not mind a heated pool 🙂 Our lease renewal comes up soon and if we decide to renew, we will certainly use the pool in the winter.”

    – Rick W.

  • “Absolutely love living at the Flats. I can’t imagine living anywhere else. Clean, quiet, great community, fantastic staff! Attentive to trying to fix issues (residents smoking on the property).”

    – Kasey M.

Bull City’s Best

2610 Erwin Rd Durham, NC 27705

The Flats Exchange on Erwin places you on the pulse of Durham’s best – at the heart of beautiful, bustling Bull City.

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