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Real Reviews
By Real Residents
Enhance Your Lifestyle
You’ve worked hard, now let us do the work
We know you’ve worked hard, and we know you want to come home to a community that helps you live with simplicity and convenience. Our goal at the Flats Exchange on Erwin is to prove the higher standard of living you expect and deserve. At the end of the day, you’ll take comfort in knowing you’ve found it at The Flats Exchange. Let us prove it.
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“This place felt like home the moment I took the virtual tour. The apartments themselves are gorgeous and walking distance to Duke. Its quiet and very new. I love it here.”
-Katherine Lange-
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“Some bugs and the leasing office might pay more attention on payment bill instead of your living expenses, while the place is not bad near to some restaurants”
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“I think this apartment is a great place to live, especially if you are a student or work at Duke Hospital. The amenities are always nice and maintained.”
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“Location and Convenience: The Flats Exchange on Erwin Apartments is situated in a convenient location, close to shopping centers, restaurants, and public transportation. This make it an appealing choice for students, professionals, and anyone looking to live near urban conveniences. Amenities: Residents enjoy a range of amenities such as a fitness center, swimming pool, common areas for socializing, and a study lounge.”
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“I have enjoyed my experience so far. It is a bit noisy occasionally with traffic as well as when doing laundry. Maintenance has been very responsive for the most part so far.”
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“There was a cockroach in the hallway but it’s ok I killed it. Otherwise, this is probably the cleanest building in the area. Good walking distance to west campus.”
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“I recently moved into my new apartment and couldn’t be happier with my choice. The space is modern, well-maintained, and has a great layout that makes it feel spacious and inviting. The natural light that streams in through the large windows brightens up the rooms, creating a warm and welcoming atmosphere. The amenities are top-notch, with everything I need for comfortable living right at my fingertips. The building itself is secure and well-kept, and the management team has been incredibly responsive and helpful throughout the entire move-in process. I also love the location—it’s conveniently close to shops, restaurants, and public transportation, making it easy to get around. Overall, I’m extremely satisfied with my new home and would highly recommend this apartment to anyone looking for a great place to live!”
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“Fast and detailed reply. The officer provided me with the patient information I specifically required, ensuring that no detail was overlooked. Nice officer. Good experience.”
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“Good apartment, good amenities, friendly staff, like the gym, like the pool, everything works, not sure about how expensive utilities will be yet.”
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“The lobby attendant is primarily focused on processing payments and isn’t very helpful with other matters. The atmosphere doesn’t feel welcoming or community-oriented.”
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“I recently stayed in an apartment and had a very positive experience. The interior design of the apartment was stylish and modern, which I particularly enjoyed. Upon arrival, I was impressed by the cleanliness and tidiness of the place. The on-site gym was well-equipped and convenient for my workouts, and the process for receiving packages was hassle-free. Additionally, the apartment provided a high level of security, which made me feel safe and comfortable. Whenever I encountered any issues, the staff handled them promptly and efficiently. Overall, I am very satisfied with my stay and would highly recommend this apartment to others.”
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“Living in this modern apartment has been a truly enjoyable experience. The spacious layout and abundant natural light create a warm and welcoming atmosphere. The kitchen is well-equipped, allowing me to easily prepare delicious home-cooked meals. The private balcony is the perfect spot to unwind after a long day, offering stunning views of the cityscape. The building’s amenities, including a state-of-the-art fitness center and serene garden oasis, further enhance the quality of life here. Conveniently located near public transportation, I can easily access all that the vibrant city has to offer. The friendly neighbors and sense of community make this feel like a true home away from home. Overall, I am extremely satisfied with the comfort, convenience, and lifestyle afforded by this exceptional residential living experience. It has exceeded my expectations in every way.”
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“The Flats community is a great place to live. The location is really the selling point. It is within walking distance of a short drive to everything in the heart of Durham.”
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“Very communicative leasing office that is available to help with any questions. Peaceful and quiet community with respectful residents. Package system is very convenient.”
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“Great environment for living, especially if you are a parent of fur babies. The Lease office of Flats was really nice and efficient. The gym and pool are pretty good for working out.”
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“Living in a flat offers a mix of convenience and challenges. One of the significant advantages is the proximity to schools. Many flats are located in urban areas with easy access to public transportation, making the school commute straightforward for children and parents alike. The convenience of nearby schools often translates to shorter travel times and less stress, allowing for a better work-life balance. Additionally, flats often come with amenities such as playgrounds and recreational areas that can benefit families. However, one of the downsides of living in a flat is the trash disposal service. In many buildings, residents must follow strict schedules and designated areas for trash disposal. This can be inconvenient, especially if the trash rooms are located far from your unit or if the elevators are frequently crowded. Improper trash management by other residents can also lead to unpleasant odors and attract pests, detracting from the overall living experience.”
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“The location is a highlight, as it was strategically situated near essential amenities. Public transportation was easily accessible, making commuting hassle-free. Additionally, the area boasted a variety of shops, cafes, and restaurants, providing a vibrant community feel.”
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“I love living at The Flats Exchange on Erwin! The amenities are great, especially for students who need study rooms, printers and gym space.”
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“Overall, my time here was quite positive. The apartment itself was well-maintained, with modern fixtures and appliances that made daily living convenient. The layout was functional and the space was utilized efficiently, which was a significant plus. The building’s amenities were also impressive. The fitness center was well-equipped, and the communal areas, such as the playroom and gym, provided great spaces for relaxation and socializing. The management team was responsive and professional, addressing maintenance requests promptly and ensuring that the common areas were clean and welcoming. Despite these minor issues, the overall experience was enjoyable. The location was convenient, with easy access to local shops and public transportation. I would recommend Flats to others looking for a quality living environment with excellent amenities and responsive management.”
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“My move in was less than ideal, but Natalie in the main office is amazing!!! Lovely having here around to answer questions when Amber is not willing to help :)”
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“This apartment is simply fantastic! Its modern design and spacious layout create a comfortable and welcoming atmosphere. The large windows offer plenty of natural light, and the high-quality finishes throughout show attention to detail. The kitchen is fully equipped with top-notch appliances, perfect for any cooking enthusiast. The building amenities, including a gym and rooftop terrace, add great value. The location is unbeatable, close to shopping, dining, and public transport. This apartment truly exceeds expectations and is an ideal place to call home!”
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“nice cozy apartment. Good gym and fitness center. Swimming pool is clean. Staffs are great. maintenance team are efficient to get work done.”
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“Easy check in, unit was very clean, and overall a very easy move in. No complaints at all. I really like that packages are delivered safely and stored in a contained area.”
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“I had an absolutely wonderful stay at this property! From the moment I arrived, I was greeted with warm hospitality and a welcoming atmosphere. The room was immaculate, well-appointed, and incredibly comfortable. The amenities were top-notch, and I particularly appreciated the thoughtful touches like complimentary snacks and beverages. The location was perfect, providing easy access to local attractions and restaurants. The staff went above and beyond to ensure my stay was enjoyable, always available to assist with any needs or questions. I highly recommend this property to anyone looking for a relaxing and enjoyable stay. I will definitely be returning in the future!”
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“Great! The amenities are awesome, and the apartment building has reliable safety features. It is also super close to Duke, so it is especially good if you don’t have a car yet.”
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“Very satisfied with the accessibility of staff for questions and safety of the community. Some confusion about shipping and delivering items to the apartment”
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Bull City’s Best
2610 Erwin Rd Durham, NC 27705
The Flats Exchange on Erwin places you on the pulse of Durham’s best – at the heart of beautiful, bustling Bull City.
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